Fix my tooth ache. use new cleaning tool. excellent service.
I had a retreat of a previous root canal (previous root canal was from a different dentist). A retreat is basically a root canal on top of a previous root canal. Talk about no fun! This one this week was my second retreat done by this office. Two years ago Dr. Vicky did my retreat and it went perfect. This week, different tooth, was done by Dr. Krupp. First off, the x-rays show that my right side retreat from two years ago was a success. The deteriorating jaw bone had grown back as it should be. Very cool.
Six months ago my left side started hurting so much I hadn't chewed on my left side for those six months. This week Dr. Krupp did an x-ray and saw the same bone deterioration on my left side that had previously occurred on my right side. Without hesitation, Dr. Krupp offered to fix it immediately. I did that four days ago and I'm already chewing on all my teeth pain free.
But enough about that...let's talk about the "crew" at the office. After greeting the very colorful fish in the fantastic fish tank in the office, I was greeted by Gabriella. Gabriella is a great customer-facing person for the office to have. Very bright and friendly and paid attention to everything I asked. Also up front are Jasmine and Renee'. Both Jasmine and Renee' are also so pleasant to interface with. For this office to have three phenomenal people at the front desk is amazing. From that initial contact with Gabriella, Jasmine, and Renee' you can tell that this is a well run and healthy atmosphere office. Of course, part of that success is due to the fantastic capabilities and attitudes of the Doctors; Dr. Vicky and Dr. Krupp. Both Doctors are extremely skilled Endodontists. My 2.5 hour chair sitting was like a walk in the park. Zero pain. Zero agony. Zero stress. That is because Dr. Vicky and Dr. Krupp are simply the best!
In addition to that, Edgar, the Assistant that helped Dr. Krupp for my visit this week, is an absolute star. There were so many tools flying around between Dr. Krupp and Edgar that is was like a Cirque du Soleil act of performers flying around me. It was amazing to watch. And as if that wasn't enough, the chair I was in faced a very large window with bird feeders and squirrels with a multitude of animals doing their thing. Mix in the light background jazz music and the only thing I was missing was a glass of wine!
I can't express enough how happy I am that I found Dr. Vicky and Dr. Krupp and Jasmine, Gabriella, Renee' and Edgar. I can't wait until I need another root canal so I can go back and enjoy their company. Best wishes...Kevin K.
From the moment I entered the office I felt welcomed! The staff is warm and very competent. I did not have to wait long to be taken back for the examination and Dr. Krupp is fantastic, good sense of humor and very good with his hands. The staff and doctor provided an abundance of information throughout the process. I HIGHLY recommend Dr. Jeffrey Krupp.